Introduction

“ANDA (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, Book Your Rwanda (the “Website”), a platform for booking tourism products, services, and processing payments.”

Information We Collect

Personal Information:

“Name, contact details (email, phone), billing information, travel details related to your bookings.”

Payment Information:

“We utilize Flutterwave as our payment gateway. When you make a booking, we collect payment details necessary for processing transactions through Flutterwave, including, but not limited to, MTN Momo Pay and Airtel Momo Pay details. By using Flutterwave, you also agree to their terms and conditions, which can be found at: https://flutterwave.com/us/terms-conditions.”

Usage Data:

“Pages visited, products/services viewed, IP address, browser type, device information.”

Cookies and Tracking Technologies:

“We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings.”

How We Use Your Information

Service Provision:

“Processing bookings, facilitating payments via Flutterwave, communicating about bookings, providing customer support.”

Website Improvement:

“Analyzing usage, personalizing experience, improving functionality and content.”

Legal Compliance:

“Complying with laws, responding to legal requests.”

Marketing (with Consent):

“Sending promotional emails (opt-in).”

How We Share Your Information

Service Providers:

“Sharing data with third parties for payment processing (Flutterwave), website hosting, analytics, customer support.”

Tourism Providers:

“Sharing booking details with service providers.”

Legal Authorities:

“Disclosing information when legally required.”

Business Transfers:

“Transferring information in mergers, acquisitions, or asset sales.”

Data Security

“We implement reasonable security measures to protect your data, including secure payment gateways (Flutterwave), technical safeguards, and restricted access. However, no online transmission or storage is entirely secure, and we cannot guarantee absolute security.”

Data Retention

“We retain data as long as necessary for the purposes in this policy, unless legally required otherwise.”

Your Rights

“Depending on applicable laws (GDPR, CCPA, etc.), you have rights to access, correct, delete, object to processing, and restrict the use of your data. Contact us to exercise these rights.”

Children’s Privacy

“Our Website is not intended for children under 16. We do not knowingly collect data from children without verifiable parental consent. If you are a parent and believe your child has provided data, contact us immediately. If a minor under that age wishes to use our services, we require parental consent. The parent must contact us, and provide proof of legal guardianship.” “If we learn we have collected data from a child without consent, we will delete it promptly.”

International Data Transfer

“If we transfer data internationally, we ensure adequate safeguards are in place to protect your data, complying with applicable data transfer regulations.”

Links to Other Websites

“We are not responsible for the privacy practices of linked third-party websites. Review their privacy policies.”

Changes to This Privacy Policy

“We may update this policy. Changes will be posted on this page. Review this policy periodically. Material changes will be communicated to you.”

Contact Us

“For questions, contact us at info@bookyourrwanda.com or call us on +250787333029 .”